At Espoke, we’re incredibly proud of our white glove delivery service.
All too often, companies are happy to hand over your items to a courier, and with it all responsibility. Meaning that when your goods turn up and you’re not happy with the condition of them, no one wants to help.
That is absolutely not the case at Espoke. We offer our white glove delivery service as standard on all of our furniture orders.
What is the white glove delivery service?
Well, this means that we don’t hand over our items to a courier service, we deliver them ourselves. Our furniture experts place them in our van and deliver them straight to your door. We’ll keep you updated on your delivery status all the way, making sure you know when to expect us.
When they arrive, the Espoke delivery guys don;t just deposit the bed on your doorstep and go, leaving you to lug it up the stairs and try and put it together. They will take the bed to the room of your choice, unpackage it, assemble it and then take all of the packaging away with them.
We think it’s incredibly important to ensure you get this kind of delivery service. Customer service doesn’t stop when you have placed your order, as if sadly the case when it comes to many retailers. We want to make sure you’re happy with your bespoke piece and that it finds it’s new home safely. So, we continue to offer our white glove delivery as standard, and we’re proud if it.